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Customer satisfaction is our top priority, and we promise to get back to you within 48 hours. Our customer service team is based in Monaco. You can email the team at [email protected].
Or fill out the form below:
To help us answer your question fully, please attach a photo of your jewellery so that our studio can get back to you with a quote as quickly as possible. ► Provide a link that allows customers to attach a photograph for identification and to allow an estimate of the feasibility of repair to be made.
The personal data collected on this form is processed by NEW STEFAL HOLDING, in accordance with the General Regulations on the Data protection. They are processed for the purposes validation of participation in our gaming operations and direct marketing, customer and order management, and on the basis with your consent, for the receipt of commercial proposals and partner offers. You have the right to withdraw your consent at any time. You can exercise, with our Customer Service, your right to access your personal data, to rectification, deletion, limitation and opposition to their processing, the right to define their fate upon your death and your right to portability. You have the right to lodge a complaint with the CNIL. Your data is kept for the time necessary for its processing. and are intended for our Services and our subcontractors for the purposes of the execution and conclusion of the contract, the sending of letters and business proposals. For more information, we invite you to carefully read our Policy Data Protection.